Privacy Policy

This document was last updated on March 12, 2018


The following Privacy Policy governs the manner in which website ("Site") collects, maintains, uses, stores, and discloses information collected from users of Site(“Users”) and any related service provided by Bitonbay and its associates. This policy applies to all products and services offered by Site.


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit our site, register on Site, place an order, and are in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, date of birth, address, photo identification, email address, phone number, or any other personal identity information. Furthermore, Bitonbay may request such information to prevent fraud, and to protect Bitonbay in any way that we deem reasonable. Users may, however, visit our Site anonymously. We will collect and store personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identity information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users and means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web browser cookies

A cookie is a small piece of information that is placed on your computer when you visit certain websites. Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


We use the following types of cookie

  • Analytics cookies that anonymously remember your computer or mobile device when you visit our website. They keep track of browsing patterns and build up a profile of how our Users use the website.
  • Service cookies that help us to make our website work as efficiently as possible: your registration and login details, your settings preferences, and metering of number of pages you view for the purpose of administering subscriptions to Bitonbay.


How we collect and use information may collect and use Users personal information for the following purposes:

  • To run and operate our Site
  • To provide and improve customer service
  • To process exchange, deposit and withdraw orders
  • To send periodic emails
  • To protect our system from fraud
  • To contact users using any means that we deem necessary
  • To comply with any international or national law
  • To carry out the regular business activities of the Site

Bitonbay will not disclose your personal information to any third party. We will not sell, trade or rent any personal information provided to the Site with any third party. We will not share your information with any government agency, unless required to do so by law.
We never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We take the strongest means possible to secure our data against software breeches and social engineering.


Changes to this privacy policy

We reserve the right to amend this Privacy Policy at any time in our sole discretion. When we change any of these policies, we will post a notification on the Notice section of Site and revise the updated date at the top of this page. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not accept this policy, please leave this Site immediately. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes. Please review this policy regularly.


Contacting us

If you have any questions regarding this Privacy Policy, please contact us at [email protected]